Sample SAP PM Roles for Manufacturing


Below are samples of Plant Maintenance Roles, whenever we implement it in a plant, we also want to determine persons job and the access to be granted within the maintenance process and its role in the organization.

Maintenance Manager

The maintenance manager monitors all the maintenance activities in an organization and holds sole responsibility for revisions.

The maintenance manager:

  •   Monitors the maintenance budget
  •  Approves Improvement work orders
  •  Draws up statistics and performs analyses (for example, with reference to breakdowns and costs)
  •  Monitors the key performance indicators (for example, maintenance efficiency)
  •  Draws up cost center reports as well as breakdown and maintenance statistics
  •  Displays notifications, orders, master data, and maintenance plans

Maintenance Planner

The maintenance planner sets up orders, and plans the type, scope, resources, and deadlines of the necessary tasks with regard to operational constraints.

The maintenance planner, known as a work scheduler, is also responsible for Planned Maintenance (Inspection and Preventive Maintenance)

The maintenance planner:

  •  Sets up orders
  •  Plans work, material, deadlines, personnel, and costs, as well as external services and material
  •  Coordinates maintenance activities with Production
  •  Approves planned work orders
  •  Works out the weekly timetable
  •  Draws up long-term planning
  •  Monitors the deadlines for orders, completion confirmations, and maintenance work

Maintenance Engineer

The maintenance engineer is responsible for ensuring that maintenance work is executed correctly and on time. As the direct contact person for technicians, external companies, and maintenance planners, the maintenance engineer oversees the daily work in the workshop.

The maintenance engineer also monitors order-related budget allocations to ensure they are not exceeded and operational regulations in processing.

The maintenance engineer:

  •  Accepts malfunction reports and maintenance requests
  •  Draws up the daily planning for individual technicians
  •  Organizes breakdown maintenance
  •  Processes notifications and orders
  •  Prints and distributes shop papers
  •  Enters actual times and material consumption, as well as measurement documents and technical confirmation data
  •  Ensures that deadlines are met
  •  Monitors order-related budget allocations
  •  Communicates directly with external companies and accepts their services
  •  Monitors the quality of the work performed

Maintenance Technician

The technician executes the daily maintenance work that is due. The actual job title or description depends on the specific work involved (for example, mechanic or electrician).

The technician:

  • Executes planned and unplanned maintenance work
  • Withdraws materials from the warehouse
  •  Enters actual data for the work performed (in the Work order form)
  •  The technician reports to the maintenance engineer.

Call-up User/End-user

The Call-up User/End-user:

  •  Reports maintenance request
  •  Encodes the request thru the SAP system
  •  Prints out the request for approval (case-to-case basis)
  •  Acknowledges work done by the technician




PM Reports: An Overview


In Plant Maintenance , SAP also provide various standard reports for various KPI’s.


■Once maintenance work is completed, you transfer specific data to history.  This occurs after all the work has been carried out, changes to the equipment have been recorded, resources use confirmed, costs allocated, etc.

■ The information comes from the maintenance of master data and notifications, work orders, and other transaction documents.  This PM History is available to evaluate past work and to plan future work.

■ The following information is available for reporting and analysis from Plant Maintenance:

  • Maintenance History (List Reports) – Data related to the problems and malfunctions recorded on Notifications plus data from work orders. List reports that reference the values entered on the original transaction documents can be generated.
  • Condition and Performance – readings recorded on a measurement document, which can be queried for unusual values or specific readings that could be a basis for triggering follow-on processes.
  • Usage History – will show you the master record as it existed at the time a change was made.
  • Change History – This means keeping track of “changes” and recording the changes, for example, for a piece of equipment, who made the change, when, what the change was, etc.
  • Evaluation and Analysis – This refers to Standard Analyses and Flexible Analyses in PMIS.

Functional Consultant or Business Analyst : Wat Dat?? Who are U?? What am I?


How do we Familiarize ourselves with Business Process Engineering?  What is the Objective of a Functional Consultant or Business Analyst? The Answer, FINDING SOLUTIONS!

ImageFor a Functional Consultant or Business Analyst, we must have a Innovative Mind:

  • Out-of-the-Box Thinking

  “There must be another way to the objective”

  •  Breakthrough Ideas

   “There must be a way of getting ahead”

  •  Reinventing Work

   “There must be a better way of doing this”

  •  Quantum Leaping

   “There must be dramatic results”

ImageBefore Making any tweaks or make any system automation, we should re-engineer  all existing processes.

ImageHere is an example of methodology being used for IT enabled solutions:

ImageSo What is the Role of a Business Analyst or a Functional Consultant?





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